1. Introduction

Welcome to RIQA ALMADINA Super Market LLC. These terms and conditions outline the rules and regulations for shopping at our store and using our services. By entering our premises or purchasing products from us, you accept these terms and conditions in full.

2. General Terms

RIQA ALMADINA Super Market LLC is registered and operates in Umm Al Quwain, United Arab Emirates. Our store is located near China Mall, Al Riqqa, Umm Al Quwain, UAE.

• These terms apply to all customers visiting our store
• We reserve the right to refuse service to anyone for any lawful reason
• All transactions are subject to product availability
• Prices are subject to change without prior notice

3. Product Information

We make every effort to display accurate product information including descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

• All product images are for illustration purposes only
• Actual products may vary slightly from images
• We reserve the right to limit quantities purchased
• Product availability is subject to stock

4. Pricing and Payment

All prices displayed are in UAE Dirhams (AED) unless otherwise stated. Prices include applicable taxes where required by law.

• We accept cash and major credit/debit cards
• Prices are subject to change without notice
• In case of pricing errors, we reserve the right to cancel orders
• Payment must be made at the time of purchase
• Receipt must be retained as proof of purchase

5. Product Quality and Freshness

We are committed to providing fresh, quality products to our customers. We maintain strict quality control measures for all our products.

• Fresh produce is delivered daily
• We monitor expiry dates regularly
• Damaged or expired products are removed from shelves
• We follow proper storage and handling procedures
• All meat and poultry products are halal certified

6. Returns and Refunds

We want you to be satisfied with your purchase. If you're not completely satisfied, please speak with our staff immediately.

• Defective or damaged products can be returned with receipt
• Fresh produce must be returned on the same day of purchase
• Non-perishable items can be returned within 7 days
• Products must be in original condition and packaging
• Refunds will be provided in the original payment method
• Some products may not be eligible for return (hygiene products, etc.)

7. Customer Conduct

We expect all customers to conduct themselves in a respectful and appropriate manner while in our store.

• No smoking inside the store premises
• Children must be supervised by adults
• Customers must not consume products before payment
• Respectful behavior towards staff and other customers is expected
• Shoplifting or theft will be prosecuted to the full extent of the law
• We reserve the right to refuse service for inappropriate behavior

8. Store Safety

Your safety is important to us. We maintain our store to ensure a safe shopping environment.

• Please be aware of wet floor signs and caution markers
• Report any spills or hazards to staff immediately
• Use shopping carts and baskets responsibly
• Follow all posted safety instructions
• In case of emergency, follow staff instructions

9. Bulk Orders and Special Requests

We accommodate bulk orders and special requests subject to availability and advance notice.

• Bulk orders require advance notice
• Special pricing may apply for large quantities
• Contact us at +971 54 443 2634 for bulk order inquiries
• We reserve the right to accept or decline special requests

10. Promotions and Offers

We regularly run promotions and special offers for our customers.

• Promotional offers are subject to terms and conditions
• Offers are valid while stocks last
• We reserve the right to modify or cancel promotions
• Cannot be combined with other offers unless specified
• Check in-store for current promotions

11. Liability Disclaimer

While we take every precaution to ensure product quality and store safety, we cannot be held liable for:

• Allergic reactions to products (please check labels carefully)
• Injuries resulting from customer negligence
• Personal property loss or damage on our premises
• Products after they leave our store

12. Privacy and Data Protection

We respect your privacy and handle your personal information in accordance with UAE data protection laws. Please refer to our Privacy Policy for detailed information.

13. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting in-store or on our website. Continued use of our services constitutes acceptance of modified terms.

14. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Arab Emirates, and specifically the Emirate of Umm Al Quwain.

15. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us: